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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean place for night or two We went for a wedding and since the price was right and we had a car - we stayed there. It is a nice but awkward hotel. There is a kitchen (we did not used it) without plates or utensils. There is a bathroom without hair dryer. Still, it was an OK place and would stay again for a night or two.
Business response:
The staff and I read your comments about your stay with us. I am pleased to read that our hotel met your needs overall. In regards to the missing amenities in your room, we keep all the dishes and blow dryers at the front desk and they are available upon request. I will work with my front desk staff to ensure that we are informing guests of this upon check-in. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Clean, Comfortable, & Convenient Stay My room was spacious, well appointed, and clean. One side of the hotel faces the interstate, so if you are sensitive to noise, you should ask to be on the other side. However, it did not bother me. I was able to work, sleep, and watch tv without being disturbed. The grab n go breakfast was sufficient for me---fresh fruit, hot water for tea & oatmeal, coffee, packets of quick oatmeal, pastries, and hot chocolate. Loved having a kitchenette so I could bring my own food from home. It was al... read more
was good the stay was good overall other than I had a hard time connection to internet. was there for 2 days and was only able to get online once
Business Visit Fan on heater in room was very noisy - had to turn off unit to sleep. Internet was not accessible after ~ 8pm - not able to reach front desk via phone (no answer). At 0200, tried to call both front desk and 'after hours' number - only got a fast-busy signal. Not able to make an outside call to the internet tech number either. Staff at desk in the morning very friendly - stated there was a 'local power outage' that took out the internet service. Very frustrating for me - I must have internet service. So, a pret... read more
Business response:
The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the internet outage disappointed your stay. As this hotel’s manager, I can assure you that I have all the internet up and running to ensure your experience is not repeated. I will also be working with my night staff to ensure that we are more accessible to guests late at night by phone. Thank you for sharing your experience with us. Thank you for choosing Extended Stay America... read more
great location and friendly staff Easy access. Close to restaurants and stores. Clean room and friendly staff. Recommend
a 10+ This was my 2nd stay here and I well be back I enjoyed my stay each time
Great place to stay It was lovely, very comfortable, clean
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,145 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.