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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, Comfortable, & Convenient Stay My room was spacious, well appointed, and clean. One side of the hotel faces the interstate, so if you are sensitive to noise, you should ask to be on the other side. However, it did not bother me. I was able to work, sleep, and watch tv without being disturbed. The grab n go breakfast was sufficient for me---fresh fruit, hot water for tea & oatmeal, coffee, packets of quick oatmeal, pastries, and hot chocolate. Loved having a kitchenette so I could bring my own food from home. It was al... read more
was good the stay was good overall other than I had a hard time connection to internet. was there for 2 days and was only able to get online once
Business Visit Fan on heater in room was very noisy - had to turn off unit to sleep. Internet was not accessible after ~ 8pm - not able to reach front desk via phone (no answer). At 0200, tried to call both front desk and 'after hours' number - only got a fast-busy signal. Not able to make an outside call to the internet tech number either. Staff at desk in the morning very friendly - stated there was a 'local power outage' that took out the internet service. Very frustrating for me - I must have internet service. So, a pret... read more
Business response:
The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the internet outage disappointed your stay. As this hotel’s manager, I can assure you that I have all the internet up and running to ensure your experience is not repeated. I will also be working with my night staff to ensure that we are more accessible to guests late at night by phone. Thank you for sharing your experience with us. Thank you for choosing Extended Stay America... read more
great location and friendly staff Easy access. Close to restaurants and stores. Clean room and friendly staff. Recommend
a 10+ This was my 2nd stay here and I well be back I enjoyed my stay each time
Great place to stay It was lovely, very comfortable, clean
Good experience. They were friendly at the check in and the room was clean and ready to go.
Business response:
Thank you for taking the time to write a review of our hotel. We are so glad that you enjoyed our friendly staff and your clean room. Thank you again for your kind words. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,158 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.