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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
It was fine, for the price. Not great, but fine. The room was actually huge, I couldn't believe how big the place was. The beds were fine and the climate control was good. It was mostly clean, but the furniture was a bit rough. I don't blame them - with the rates they charge they can't afford to replace furniture whenever it gets damaged. If you're a really picky person looking for issues, this isn't your place. If you're laid back and not worried about the little things, and just want to have a decent place to sleep, this p... read more
The upgraded room was appreciated when the room i reserved online wasn't available. The only draw back was ypu could hear all the people in the hallway. The children running down the halls. People trying to look in the peep hole. So, to keep this from happening, I put a piece on TP rolled up and put inside. The blackout curtains only keep some light out but does not make the room Dark. I enjoyed having a stove, full sized frig, microwave and sink in the kitchen.
Business response:
Dear Guest, We strive to provide a comfortable and accommodating experience, so it is great to hear that the upgraded room and in-room kitchen amenities added value to your stay. We also recognize the importance of providing our guests with a peaceful and comfortable atmosphere, and we sincerely apologize for the noise disturbances that you experienced. We understand how disruptive this can be. Please be assured that your comments have been communicated to our team to enhance monitoring and foster a more serene environment f... read more
Bueno como siempre
Business response:
Dear Guest, Thank you for your continued support. We are delighted to hear that your stay was good as always and that we have been able to provide a consistent experience. We truly appreciate you choosing to stay with us at Extended Stay America and look forward to welcoming you again. Sincerely, Hotel Management
Property was well kept and clean. However my reason for choosing an extended stay was a fully equipped room. Upon checking I discovered cooking utensils and kitchen items were not available.....however you could rent them for an up fee. Not a fan to be honest.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay. While we are glad you were satisfied with the cleanliness of our property, we understand your disappointment regarding the additional cost of kitchen items. Our Select Suites brand offers comfortable, apartment-style accommodations at competitive rates. While our kitchens are equipped with essential appliances, we encourage guests to bring or purchase their preferred cookware and dining items to enhance their stay. We appreciate you sharing your experience, and... read more
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,479 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.