This profile has been claimed by the business owner or representative.
Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Stay was good for that price
Business response:
Dear Ismeta, Thank you for choosing Extended Stay America. Our goal is to provide a pleasant stay for all our guests, and we are glad that you found value in your visit. Your feedback is appreciated and helps us continue offering a positive experience for our guests. It was lovely hosting you. We look forward to your return! Sincerely, Hotel Management
It will need some updates besides paint. A good scrubbing wet vacuum would help keep the flooring cleaner. Doable for price.
Business response:
Dear Teresa, We appreciate you sharing your thoughts about your recent visit. Your observations regarding the property’s upkeep are important to us, as they help our team focus on areas that may benefit from additional attention. We regret that certain aspects of your experience did not fully meet expectations, and we truly value your insight. Please know that maintaining a well-kept and inviting environment is something we take seriously. Your feedback will be reviewed with our housekeeping and maintenance teams. We look fo... read more
I liked that it was quiet. Staff was great . Especially Anna. Very helpful. Didn't like the fact you have to download a app for washer and dryer use
C
Did not like that there was no breakfast and no one on duty at night time. Beds aren’t that comfortable.
Business response:
Dear Madine, Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet expectations due to the absence of breakfast options, limited overnight staffing, and issues with bed comfort. At Extended Stay Select Suites, we ensure that a member of our team is available each night to address time-sensitive needs. Guests have access to a phone located at the lobby entrance, which connects directly to an operator who will promptly dispatch our Night Attendant as needed. Your feedback is in... read more
Great
Business response:
Dear Jacob, Thank you for your feedback. We are glad you had an awesome experience and truly appreciate you choosing to stay with us. It is always rewarding to know when a guest enjoys their visit. We would be delighted to welcome you back again soon to Extended Stay America. Sincerely Hotel Management
Very good place to stay
Business response:
Dear Francis, Thank you for taking the time to review your recent experience at Extended Stay America. We're thrilled to know you had a pleasant stay and appreciate your recognition. We strive to offer guests a welcoming and reliable place to relax, and your feedback encourages us to continue working hard to deliver that. We hope your time with us left a lasting impression, and we look forward to the opportunity to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Everything
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,423 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.