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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Noisy. NO coffee. Vending machine food and soft drinks only. Very helpful front desk person! Room and linens very clean.
Business response:
Dear Mark, Thank you for being so specific in your evaluation of our hotel. While we are glad to hear that our front desk team and the cleanliness of your room made a positive impression, please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet your expectations. Your feedback is important to us, and we will use your comments to make future improvements, as we always strive to provide the best ... read more
Great for the price. Have stayed at this hotel three times now and it’s been great!
Check in and out went perfect. Room was way out dated but everything worked so no complaints. Only real “issues” we had was the complimentary breakfast was just oatmeal or a muffin and the “free use of nearby gym facility” was literally just their on site gym which was just a bike and treadmill. Overall it was fine and would stay again.
Business response:
Dear Christian, We are sincerely grateful for your high rating and for sharing your thoughts about your recent stay. It is excellent to know that you enjoyed many aspects of your visit. However, we regret that your stay was not entirely flawless. Your comments have been duly noted, and we will address these concerns appropriately. We are glad to see that despite this, you had a great visit, and we are thrilled to read that you have decided to stay with us again. It will be our pleasure to host you.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,423 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.