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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Migrants Take over To many aliens with kids running in halls, in the parking lots, smokers by all the entry doors.
Business response:
Dear William, We apologize for the issues you experienced during your stay. We strive to provide a comfortable and welcoming environment for all our guests. We regret that the activity and noise levels were disruptive to you. Your feedback is essential, and we are taking steps to manage these concerns better, including stricter noise policies and designated smoking areas. We appreciate your understanding and hope you will consider staying with us again for a more pleasant experience. Sincerely,Hotel management
Noisy
Business response:
Dear rajmond, Thank you for dedicating the time to share your experience. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a brilliant travel experience; therefore, we are disappointed if we did not meet these expectations. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the ... read more
Was ok
Business response:
Dear William, Thank you for sharing your feedback. We are glad your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Sincerely,Hotel Management
Staff was very helpful. Bed very uncomfortable bed!! Queen is more like a double size. Room spacious, overall clean enough. Hallways smell and have the feel of an apartment building. Room too bright though during the night. Enjoyed the ready to go breakfast option.
Business response:
Dear Toni, Thank you for connecting with us about your time at our hotel. It is excellent to know you were pleased with most of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.