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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Nice, clean room. Comfortable. TV remote didn't work. At check-in I waited 5-10 minutes, no one there. No bell to ring. Monitor showed me standing there. Knocked on counter, no response. Knocked louder, no response. Thought I heard taking behind the door. Knocked really loud, someone came, but no apology, and barely acknowledged. I apologized for knocking so loud, no response. Got me checked in, finally started thawing out. Maybe she was embarrassed.
Business response:
Dear Steven, We are sincerely grateful for your high rating and for sharing your thoughts about your recent stay. It is excellent to know that you enjoyed many aspects of your visit. However, we regret that your stay was not entirely flawless, and we apologize for the inconvenience you encountered during check-in due to the long wait. Your comments have been duly noted, and we will address these concerns appropriately. We hope you give us another opportunity to serve you in the future.Sincerely,Hotel Management
Nice
I have stayed at this hotel before one other time and will be staying again next month. I don’t really have much to complain about other than the carpet looking a little dirty but that’s it. The neighborhood is quiet and there is a Walmart and Target not to far off as well as restaurants. The room I got was spacious and accommodated me and my family. I will be staying here again. Good hotel.
The property was good, staff are friendly and I love the small kitchen inside the room.
Nice place Basic accommodations. Nice that there was a kitchen and full sized refrigerator. Couch area with a desk is nice too
Business response:
Dear Charles, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are happy your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for recommending Extended Stay America to future guests. We look forward to welcoming you back soon.Sincerely,Hotel Management
Great room... Very clean, comfortable bed, friendly staff, a lot bigger than I thought I was getting. We booked one night and got a room with a kitchen, living room, little dinning area and separate little bedroom space. I would stay here again.
Business response:
Dear Dawn, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are happy your suite provided the comforts you expected and that you enjoyed the in-room amenities we provide. Thank you for recommending Extended Stay America to future guests. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.