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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
all right it was all right never got cink fixed in bathroom after telling them it was stopped up the hole time of my stay
Business response:
Thank you for taking the time to write a review of your stay. I do apologize for the problem with the sink drain and I do hope you will consider staying at our hotel in the future. Please know we focus on providing our guests with the best rooms and these issues will be addressed. We look forward to seeing you in the future, should your travels bring you back to our area.
Economical choice in an updated hotel They upgraded our room which was a bonus! So much room and a nice space for a family! The breakfast wasn't really a breakfast, so don't choose the hotel for that (it was coffee, oatmeal and packaged muffins) but everything else was on point! We would definitely stay here again!
Good location Better than I thought, great location and nearby shopping, room was good ,no noise or disturbing traffic. Breakfast is only cofee and take away stuff like muffins etc.
Business response:
The team and I appreciate your feedback. It is good to know you valued our location and how comfortable your stay was at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
I arrived at midnight and there was no one a the front desk for ten minutes even with me asking for someone.
The location is excellent for travelers. The difference with what is stated online when your booking to your arrival and even going to the front desk for help is a significant difference. I booked for 3 people yet there was only 2 towels, wash clothes hand towels etc. When we asked for the kitchen utensils, plates cups etc the oy gave us for 2 people not 3 for eating food with. There is no supplies in the rooms you need to go back down to the front desk to ask for all supplies yet they still won't give the amount you need. W... read more
Nice hotel which made you feel like a home. I had a very POSITIVE experience and expressed this to the staff upon my checkout. It was QUIET, CLEAN and WARM.
Business response:
Thank you for taking the time to share your experience. I am glad to read you had a positive, comfortable experience staying at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Rooms are nice they give you all the cooking and eating supplies you want! Friendly staff! Beds are comfortable, we will be back! Thank you!
Business response:
We appreciate you taking the time to share your experience. It is good to know your room was to your liking and that you enjoyed the fully equipped kitchen in your room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Judt an overnighter when on business. The room was okay but seriously tired. Kind of dark. It looked clean but didn't feel clean. Kind of a mixed vibe. Bathroom really small and little room for toiletries. Shower had good pressure. It just looked tired. I could hear the guy snoring next door so sound proofing was minimal. I had a first floor room so car lights pulling in and horns hiking when locking the doors was an issue
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open tomorrow at 7:00 a.m.