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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The location is excellent for travelers. The difference with what is stated online when your booking to your arrival and even going to the front desk for help is a significant difference. I booked for 3 people yet there was only 2 towels, wash clothes hand towels etc. When we asked for the kitchen utensils, plates cups etc the oy gave us for 2 people not 3 for eating food with. There is no supplies in the rooms you need to go back down to the front desk to ask for all supplies yet they still won't give the amount you need. W... read more
Nice hotel which made you feel like a home. I had a very POSITIVE experience and expressed this to the staff upon my checkout. It was QUIET, CLEAN and WARM.
Business response:
Thank you for taking the time to share your experience. I am glad to read you had a positive, comfortable experience staying at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Rooms are nice they give you all the cooking and eating supplies you want! Friendly staff! Beds are comfortable, we will be back! Thank you!
Business response:
We appreciate you taking the time to share your experience. It is good to know your room was to your liking and that you enjoyed the fully equipped kitchen in your room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Judt an overnighter when on business. The room was okay but seriously tired. Kind of dark. It looked clean but didn't feel clean. Kind of a mixed vibe. Bathroom really small and little room for toiletries. Shower had good pressure. It just looked tired. I could hear the guy snoring next door so sound proofing was minimal. I had a first floor room so car lights pulling in and horns hiking when locking the doors was an issue
Great for Big families The night staff lady was rude and their website said they had roll away beds but did not. Other than those this hotel is nice and wonderful for big families.
Bathroom sink "stopper" non functioning. Other than that, staff helpful, pleasant.
Business response:
Thank you so much for posting a review of our hotel. We are sorry that there was an issue with the tub stopper; however, we are glad that our team was friendly. Thank you again for your comments. We hope to see you again in the future.
Clean hotel Good
It is a much older hotel which is hard to see since the photos pictured are deceiving. There wasn't even a coffee pot in our rooms.
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,416 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.