This profile has been claimed by the business owner or representative.
Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Great place for a quick Iowa trip We stayed here for the Des Moines half marathon. It was a nice hotel for a quick trip and a place to sleep. They had everything you needed - blow dryer, kitchen cookware, and a comfortable bed. The staff was also very nice - huge plus!
Business response:
The team and I appreciate you remarks. We are pleased to read how you valued the customer service provided by our staff and that you felt our hotel had everything you need. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Quick stay Yes the hallways had small smell but overall clean neat and perfect place
Convenient Hotel The hotel was fine. I didn't know you had to request items for kitchen. I didn't do that as we were only there one night. Wish they would have had a few basics in room- a couple glasses, a few plates and a coffee pot. Some shampoo would have been nice. But it was fine and I could have gotten items- but it was late and we were tired.
Room was very inviting and roomy,clean, Room was very cozy and inviting, had no dinner ware to use the mini kitchen. Laundromat clean and safe. Unfortunately the bed was not comfortable, it looked good but not comfortable.
I saw on advertisement no pets allowed but the management did allowed. My husbamf and I got bitten by flee. Also the manager told me the room is non. Smoking but it smells smoke . My husnand got allergy he sneeze
Business response:
Thank you for taking the time to write a review of your stay. I do apologize for the misunderstanding regarding our pet-friendly police at hotel and for the smoking odor in our smoke-free hotel. Please know we focus on providing our guests with the best rooms and these issues will be addressed. We look forward to seeing you in the future, should your travels bring you back to our area
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,416 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.