This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Between Jobs No Shampoo, Manager enters my room at 930 am to see if the room is vacant. All other hotels I stay in have a checkout list. And staff checks that list before entering.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we fell short of expectations. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Awful I stay here a lot, however this time I stayed with a friend and the evening/night staff was extremely rude and nasty! Got snobbed mulitple times! There was also two ladies each night we were there sitting in the lobby, basically harassing us as we'd come and go! I highly doubt we stay here again!
Business response:
I appreciate you bringing your experience to our attention. I am sorry to hear that you felt our staff was rude. Our staff usually receives 'high' marks from our guests, so this statement surprises me. The proper customer service will be addressed/ Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Great room Room was beautiful but our towel in the kitchen was used before we used it... Pretty disgusting
Business response:
Thank you for taking the time to write a review of your stay. I am glad to see you enjoyed your room accommodations, but disappointed that your kitchen towel was not clean. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Affordable And cheap, they don't have room service. That's the only flaw
Nice, clean and comfortable for the price. Liked having a kitchen, made it seem more homey.
Business response:
Thank you for taking the time to write a review. I am glad you were well accommodated and enjoyed the fully equipped kitchen in your room. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great hotel for the price Everything was clean and well kepto. Couldnt be happier. Will definitely recommend this hotel
Business response:
It is so rewarding to see you had an excellent experience. We are so thrilled to know you favored our convenient location and clean accommodations so much that you would stay again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 4.3 star rating with 1,072 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.