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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unsafe and sketchy environment over all. I have never been in a hotel where I felt this unsafe. I highly recommend every one stay away from it especially if you are a women and alone. There was a man who was being very weird and sketchy and checked us out as we were checking in. The cleaning staff made a lot of noise banging the door next to our room in the morning.
Business response:
Dear Guest,We are truly sorry to hear about your experience and discomfort during your stay. Your concerns regarding safety and the behavior you encountered are deeply troubling, and we regret any inconvenience caused. While we recognize some situations are beyond our immediate control, we are committed to strengthening our safety protocols and staff awareness to ensure all guests feel secure and respected. We also regret the early morning disturbances and are addressing this with our housekeeping team to improve guest consi... read more
The first room I was in the heat did not work. It was freezing cold. There was mowed all in the refrigerator mice droppings it’s a strong no
Business response:
Dear Jessica, We sincerely apologize for the unacceptable conditions you encountered during your stay. Guest comfort and cleanliness are our top priorities, and we regret that your experience did not reflect our standards. Please know that we are addressing these issues with our team to ensure they are resolved immediately. Your feedback is invaluable, and we truly appreciate you bringing this to our attention. We hope to provide you with a much-improved experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 3.4 star rating with 1,330 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.