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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean. I had good control of the heat to be comfortable. It was quiet.
Business response:
Dear Guest, Thank you for taking a moment to share these thoughtful notes. We truly appreciate knowing your space felt comfortable, and the peaceful surroundings further enhanced your visit. We value your time with us and would love to welcome you back to Extended Stay America whenever your plans bring you through the area again. Sincerely, Hotel Management
The room was great. We got a studio with a kitchenette. There was no plates or cups though. The amenities list a gym, but the front desk said there wasn't one.
Business response:
Dear Guest, Thank you for your feedback. We're glad you enjoyed your room with the convenience of a kitchenette. To maintain cleanliness for all guests, dishware such as plates and cups is stored at the front desk and can be delivered to your suite upon request. We apologize for any inconvenience this may have caused. We also appreciate your understanding regarding the gym amenity, which varies by location and may not be available at all properties. Your feedback helps us continue improving our services and guest experience.... read more
Shampoo
The room was fine. A bit small and certainly no frills but clean. The staff was very helpful a quick to get the bedding and kitchen supplies we needed for our stay. I found the bed to be uncomfortable and woke up with a backache but my son and husband were fine with it.
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased that you found the room clean and appreciated the attentiveness of our team in providing what you needed during your stay. We regret that the bed did not offer the comfort you hoped for and understand how that can affect rest. Your feedback will be shared with our management team as we continue improving guest comfort. We value your input and look forward to providing an even more restful stay on your next visit. Sincerely, Hotel Management
Very friendly staff, very clean accommodations.
Business response:
Dear Guest, Thank you for sharing your experience. We are delighted that our team’s friendliness and attentiveness, combined with the clean and well-maintained accommodations, made your stay enjoyable. It was our honor to have been of service to you, and we look forward to welcoming you back on your next trip. Thank you once again for choosing Extended Stay America. Sincerely, Hotel Management
The location is good. It is a short drive to restaurants/Walmart. Quiet area
Check-in was very helpful, but there was a lot of loitering, as if the hotel was Section 8 housing.
Business response:
Dear George, We’re glad our front desk team assisted you upon your arrival. We’re truly sorry that the activity around the property made your stay less comfortable; that’s not the experience we want for our guests. Please know we’ll be addressing this with our management and security teams to help create a safer and more welcoming environment. We appreciate your feedback and hope you’ll consider giving us another chance for a better stay. Sincerely, Hotel Management
The only issue I had is that there was a huge smell of pot right by the front doors. Overpowering. There was also a strong cigarette smell on the first floor between room 136 and 139. Other than that, I like my room. It feels like an apartment! Tell the manager that the young man who checked me in was very good, checked me in very efficiently and quickly, and was nice.
Business response:
Dear Victoria, Thank you for choosing Extended Stay America for your stay. We’re delighted that our front desk staff could make your check-in smooth and efficient; your kind words about our team member mean a great deal to us. We also appreciate your feedback regarding the entrance; and have shared them with our housekeeping team to ensure we maintain a clean and fresh environment. Thank you again for sharing your experience, and we hope to welcome you back soon for an even better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.3 star rating with 1,591 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.