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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk clerk went above and beyond! He fulfilled my every need and did so with a smile & ease. He really made the stay perfect. Very professional and kind. Will definitely be staying again in the future.
Business response:
Dear Guest, thank you for your wonderful feedback! We are thrilled to hear our front desk team made such a positive impact on your stay at Extended Stay America. Your kind words will be proudly shared with our staff. We look forward to welcoming you back for another great experience in the future!Sincerely,Hotel Management
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Not a family friendly place The staff were all amazing. Very helpful and pleasant to talk to. Our room was clean but the floor had not been washed. No ice machine which shocked me. It seems more like low income housing then any type of “hotel”.
Business response:
Dear Noellen, Thank you for your feedback and kind words about our staff. We are glad you found them helpful and your room clean, though we sincerely apologize for the concerns you encountered. We understand the importance of a family-friendly atmosphere and regret that certain aspects of your stay did not meet expectations. While we do not have an ice machine, each room has a full-size refrigerator for added convenience. Your comments regarding cleanliness and facilities are valuable, and we will address them with our team ... read more
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Business response:
Dear Otsiravet, Thank you for your review! We are glad to hear that you had a positive experience and that you liked your stay. Guest satisfaction is important to us, and we always strive to provide a comfortable and welcoming environment. We appreciate your feedback and hope to have the pleasure of welcoming you again in the future! Sincerely, Hotel Management
Suites with hostel-style service We booked a room with a sofa bed but the sofa bed did not have sheets. We went to the lobby and they gave us a pile of sheets--it was DIY, youth-hostel-style. The bathroom had soap but no shampoo, though there was a sign saying we could get shampoo at the front desk. Front desk called us at 10PM, waking up my kid, for a weird + pointless courtesy call to ask if everything was OK. Breakfast was minimal--not much aside from shrinkwrapped muffins and instant oatmeal. Other than the strange servi... read more
Business response:
Dear Patrick, Thank you for sharing your experience. We apologize for the inconveniences you experienced during your stay, particularly with the sofa bed sheets, missing shampoo, and the untimely courtesy call.Guest comfort and attentive service are important to us, and your feedback will be addressed with our team to improve the overall experience. We also apologize that the breakfast offerings did not meet your expectations. While we are glad the room itself was satisfactory, we understand your concerns regarding theservic... read more
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 4.1 star rating with 1,039 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.