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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only issue I had is that there was a huge smell of pot right by the front doors. Overpowering. There was also a strong cigarette smell on the first floor between room 136 and 139. Other than that, I like my room. It feels like an apartment! Tell the manager that the young man who checked me in was very good, checked me in very efficiently and quickly, and was nice.
Business response:
Dear Victoria, Thank you for choosing Extended Stay America for your stay. We’re delighted that our front desk staff could make your check-in smooth and efficient; your kind words about our team member mean a great deal to us. We also appreciate your feedback regarding the entrance; and have shared them with our housekeeping team to ensure we maintain a clean and fresh environment. Thank you again for sharing your experience, and we hope to welcome you back soon for an even better stay. Sincerely, Hotel Management
Room was not stocked with items for the kitchen or shampoo. Both were available at the desk, but desk was not always attended. We had to request linens for the pullout sofa, and they didn't have any extra pillows. Great location and easy to get to the highway/ restaurants, but overall just okay.
Business response:
Dear Marin, Thank you for sharing your feedback. We’re glad you found our location convenient and easy to access. However, we apologize for the times the front desk was unavailable when you needed certain amenities and toiletries. Although this is not usual, our goal is to make these readily accessible for guests staying longer. We will review this internally to ensure better support in the future. We are grateful for your patience, and we hope you will give us another chance to provide you with the exceptional stay you dese... read more
Parking could use more lighting. A/C keeps going on snd off. Needs stay-on fan mode.
Business response:
Dear Scott, Thank you for taking the time to share your experience. We appreciate your kind remarks and are glad that you chose to stay with us. We also apologize for any inconvenience caused by the lighting in the parking area and the air conditioning settings. Your feedback is valuable, as it helps us understand what matters most to our guests and how we can enhance comfort and convenience. We hope you will consider visiting us again, giving us the opportunity to provide an even more enjoyable and seamless stay on your nex... read more
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Business response:
Dear Darwin, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, HotelManagement
all better than average
I liked location to highway. Plenty of food options nearby. A/C worked well. Room was clean. I wished there was a mug or plate handy instead of having to go requesting and waiting. The odor to both rooms because of the history of cooking in the room was gross. Even the lobby had a terrible odor which didn’t make a first good impression.
Business response:
Dear Jill, Thank you for your thoughtful feedback. We’re glad to hear that our location and amenities added convenience to your stay, and that you found the room clean and comfortable. However, we’re sorry to learn that the cleanliness concerns in both the room and lobby affected your first impression. We understand how important a fresh and welcoming environment is, and your comments will be shared with our housekeeping and facilities teams to address this concern. Your insights help us improve, and we hope to welcome you b... read more
Decent hotel but more for long term stays - not the nicest hotel/cleanest
Business response:
Dear Madison, Thank you for your feedback. We’re glad to hear that you found value in your stay and appreciate your observation. However, we’re sorry to hear that the cleanliness and overall condition didn’t fully meet your expectations. Your comments are important to us and will be shared with our team to help improve the experience for all guests. We appreciate your time at Extended Stay America and hope to have the opportunity to provide a more comfortable visit in the future. Sincerely, Hotel Management
Mgr Daisha was very helpful in
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.