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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Me entregaron una habitacion super sucia y pedi que me regresaran el dinero, lo hicieron y me lo debitaron de mi cuenta nuevamente
Business response:
Dear Ana, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
DISGUSTING, Not as Pictured Up until this point I've always been satisfied booking through Hotels.com. This time, the photos of the hotel look nothing like the reality. First of all, the room I checked into WASN'T EVEN LOCKED. After wandering around looking for my room because the clerk didn't tell me where it was, I finally found it and the latch was put in between the door and the door frame to leave the door propped open. The room doors are on the exterior of the hotel and are accessible to anyone off the street. I was ho... read more
Business response:
Dear Joslin, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations or our high standards. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
Very filthy and stinking! Doesn’t worth your hard earned dime!!
Business response:
Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear about your experience and the cleanliness issues you encountered. This is not the standard we strive for. Please rest assured that we will address these concerns with our housekeeping team to ensure improvements are made. We appreciate your comments and hope you will give us another chance to provide a better experience in the future. Sincerely,Hotel Management
I would never stay here. Has bed bugs, very dirty property, room smells terrible ( either weed or smoking). Beds are worn out. Trash all over the property. I counted minutes of the night to get out of this place.
Business response:
Dear Mathews, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
This was the WORST PLACE EVER. Front desk clerk was rude. Mean and the place was filthy. Our room was disgusting!!!!! Mold on ceiling. Loud neighbors. DO NOT BOOK!!!!!
Business response:
Dear Shanna, We are deeply sorry to hear about your disappointing experience during your recent stay with us. Providing exceptional service and a clean, comfortable environment is our top priority, and it is disheartening to learn that we fell short of meeting your expectations. Please accept our sincerest apologies for your issues with our front desk service, room cleanliness, and noise disturbances. Your feedback is invaluable, and we are committed to addressing these concerns to ensure improvements are made. We understand... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 2,947 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.