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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very filthy and stinking! Doesn’t worth your hard earned dime!!
Business response:
Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear about your experience and the cleanliness issues you encountered. This is not the standard we strive for. Please rest assured that we will address these concerns with our housekeeping team to ensure improvements are made. We appreciate your comments and hope you will give us another chance to provide a better experience in the future. Sincerely,Hotel Management
I would never stay here. Has bed bugs, very dirty property, room smells terrible ( either weed or smoking). Beds are worn out. Trash all over the property. I counted minutes of the night to get out of this place.
Business response:
Dear Mathews, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
This was the WORST PLACE EVER. Front desk clerk was rude. Mean and the place was filthy. Our room was disgusting!!!!! Mold on ceiling. Loud neighbors. DO NOT BOOK!!!!!
Business response:
Dear Shanna, We are deeply sorry to hear about your disappointing experience during your recent stay with us. Providing exceptional service and a clean, comfortable environment is our top priority, and it is disheartening to learn that we fell short of meeting your expectations. Please accept our sincerest apologies for your issues with our front desk service, room cleanliness, and noise disturbances. Your feedback is invaluable, and we are committed to addressing these concerns to ensure improvements are made. We understand... read more
Nothing it needs renovating.
Business response:
Dear Arturo, We appreciate you sharing your observations. We thank you for letting us know how you feel about our property, as it helps us plan for the future. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management
The room was in despicable condition, and they refused to give a refund!
Business response:
Dear Scott, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 3,040 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.