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Extended Stay America - Fort Lauderdale - Tamarac
- Hotels
- Tamarac, FL
About this business
Location details
3873 W. Commercial Blvd., Tamarac, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Find another place to sleep. Bed was horrible. If your expecting a fully stocked room, prepare to be disappointed. We had large towels and Hand towels. no washcloths!!! As far as the owners, I'm sure the man was handicapped but it would be nice if he found another place to stand. Scared me everytime I went to smoke outside.
Business response:
Thank you for reviewing your stay. We apologize for the inconvenience you had due to the bed in your room and for the disappointment you had due to our hotel policy. Please know our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. Fresh linens and whatever you need is always available at the front desk and are complimentary. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
This place is very overpriced and it had tons of roaches in the very best smell inside the room
Business response:
Pooky, we apologize for the odor and cleanliness issues you encountered in your room. We are very concerned about your experience and have brought this to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
They charged my card without authorization. The entire experience was tragic
Business response:
Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management
The quality of this room was horrible! The room was dirty and the fridge was leaking. I gave the room key back didn’t even stay the night. This was a horrible experience.
Business response:
Christonia, thanks for evaluating your experience at our hotel. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service and facilities moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Filthy dirty, worn out hotel room! Looked like it needed total remodeling. Moldy bathtub with caulking over mold, looked like it was applied by a blind man. Cigarette burns all over the plastic tub, bathroom vanity, carpets and even the bed spread. Holes in bathroom door, looked like it was kicked and punched. Manager said there were no other rooms left. Take it or leave it. We left it and are no in the works of trying to get out money back. Stay away from this ghetto!
Business response:
Phil, we sincerely apologize for falling short of providing you with a stellar stay. Your feedback with regard to the condition of your room will be discussed when we are in the process of finalizing our renovation plans. So till these plans are formulated our housekeeping and maintenance teams will try their best to keep our facilities clean and well-maintained. Please consider staying with us again so we can provide you with a comfortable experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
The room was supposed to be smoke free although it smelled like a cigarette bar. No towels in the bath room. No pressure from the shower head so showers were not relaxing.The stove did not work the refrigerator had a sour smell. I also Did not like the fact the there was a sheet to cover up with instead of a comforter. Horrible stay 1/10
Business response:
Quinique, thank you for leaving a review. We are sorry for the difficulties you experienced in your room and regret the inconvenience it caused. Rest assured, we have shared your feedback with the housekeeping and maintenance team so that our future guests never encounter a similar issue. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Room was full of cockroaches. Bath tub had a layer peeling off and blocking the drain. Shower could not be controlled. Carpet was dirty. Room was not worth the price.
Business response:
Murali, we are sorry for the issues you had in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Also, Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Facilities were rundown and needed cleaning. Breakfast was disappointing.
Business response:
We are sorry our facilities were not to your expectations and that you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. We hope you will give us another opportunity to deliver the service and hospitality you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Tamarac
How is Extended Stay America - Fort Lauderdale - Tamarac rated?
Extended Stay America - Fort Lauderdale - Tamarac has a 3.1 star rating with 3,247 reviews.
When is Extended Stay America - Fort Lauderdale - Tamarac open?
Extended Stay America - Fort Lauderdale - Tamarac is open now. It will close tomorrow at 12:00 a.m.