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Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for completing the survey. We appreciate all feedback
Business response:
Thank you for completing the survey. We appreciate all feedback
Business response:
I am sorry we did not meet your expectations.
Dog hair was everywhere which means that the room was not swept or mopped, had an allergic reaction
Business response:
We are so sorry this has happened. I will speak with my housekeeping staff in regards to your stay.
I checked in after a grueling day in the heat, I was standing at the counter and instead of the receptionist coming to me, she tapped the counter and said down here. Got to the room, the floor molding was coming off the wall, it was 90 degrees outside, the curtains were open, sun shining in heating the room and the air off. The iron didn't work, and after walking around bare foot my feet were black. The bed was fine, bathroom ok, you had to send down for whatever you wanted in the kitchen area, they didn't even provide a cof... read more
Business response:
Dear Deb, We apologize for the inconvenience you encountered during your stay. It's important to us that all guests feel welcomed and comfortable from the moment they arrive. We regret the issues with room maintenance and amenities not meeting expectations. Your feedback is crucial as we continually strive to improve our services. We understand your concerns and apologize for any disappointment caused. We appreciate your candor and hope to regain your trust in future stays, wherever you choose to stay.Sincerely,Hotel Managem... read more
Bad room - horrible breakfast! The bed was the only good thing about our stay! I must say that it was very comfortable. However, sink was stained, fridge was stained, tub was very slippery, water in shower leaked, no small bottles of shampoo/conditioners etc. as advertised, missing pillow, no kitchen accessories etc. Free breakfast? Horrible small pre-packaged muffin and coffee. No fruit, no breakfast bars, bagels, etc. Nothing else.
Business response:
Dear Jeffrey, Thank you for sharing your feedback with us. We are glad to hear that you found the bed comfortable, but we sincerely apologize for the various issues you encountered during your stay. The conditions you described do not reflect our standards, and we are addressing them with our housekeeping and maintenance teams to ensure improvements are made. Regarding breakfast, we apologize for the limited offerings and appreciate your feedback on this matter. Your experience is important to us, and we hope you will give u... read more
Not happy with hotel. Reservation made early for accessible room and put somewhere else instead after everything was confirmed weeks prior
Business response:
Dear Robert, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your room assignment. It is disappointing to hear that your reservation for an accessible room was not honored despite being confirmed weeks in advance. We are addressing this issue with our team to ensure it does not happen again. Your comfort and satisfaction are important to us, and we hope you will give us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Business response:
We are sorry we did not meet your expectations, please reach out to the hotel and ask for a member of management we would like to hear about your stay with us.
Business response:
I'm so sorry we did not meet your expectations.
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,881 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.