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Extended Stay America - Fort Wayne - South
- Hotels
- Fort Wayne, IN
About this business
Location details
8309 West Jefferson Blvd., Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smelled like musty Arabs and like an Indian restaurant, there was boogers on the bathroom walls, went to use tissue in the bathroom to blow my nose and the tissue paper smelled nasty. Like throw up. Don’t recommend. The breakfast was a nasty muffin and granola bar. Not worth the money. Weird people hanging out in the hallways or sitting on the floors. Third floor which we were on someone was smoking in the hall way. Don’t recommend and will not come back again.
Business response:
Dear Jennifer, Thank you for sharing your feedback. We deeply apologize for the issues you encountered during your stay. Please know that cleanliness and guest satisfaction are our top priorities, and we are truly sorry for falling short of your expectations. We take your comments seriously and will address them with our team to ensure such incidents do not recur. Your experience does not reflect our standards, and we appreciate your honesty in bringing these concerns to our attention. We hope you will give us another chance... read more
It was not a good experience. No housekeeping was done. Couldn't get extra clean towels. Dogs barking all night I was there because I was having a lung removed at Lutheran Hospital couldn't get any rest. There was not a hair dryer in room either
Business response:
Dear Adriane, Thank you for your feedback. We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will ... read more
When under dog reservation and paid in full and arrived and was charged more again for a dog. No breakfast as allocation started, mold on shower curtain, over all wasn’t clean.
Business response:
Dear Lynsee, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that such was your experience. We also regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. We are committed to making sure this does not happen again, and we are grateful for your patience du... read more
Rundown and dirty place Did not stay as it was rundown and dirty looking when I pulled up.
Business response:
Dear Lori, Please accept our apologies for the experience you shared in your feedback. We take pride in providing our guests with a clean, fresh environment, and we are sorry we overlooked something during your visit. We will discuss your comments with our staff to ensure this does not occur in the future. We hope you will give us another chance the next time your travels bring you our way.Sincerely,Hotel Management
The toilet wasn’t working, it smelled of smoke, there were so many drunk people out in the hallway yelling, we checked out immediately and went to a different hotel for the night
Business response:
Dear Kimberly, It was a pleasure to welcome you to our hotel, and we appreciate your candid feedback. We want to apologize for the concerns with the toilet in your suite, the smoke smell, and the inconvenience this caused you. We certainly understand how frustrating it can be when these issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management
I would have liked to get the room that was booked through Expedia. Which I arrived I was told “we don’t have any rooms available. We were overbooked.
Business response:
Dear Quinn, We sincerely apologize for the inconvenience you experienced with your recent reservation at our hotel. We completely understand your frustration and the inconvenience this caused you. Despite our best efforts, unforeseen circumstances can sometimes lead to an overbooked situation. Please rest assured that we take this matter seriously and are actively reviewing these concerns to minimize the chances of such incidents happening again. We hope you will give us another opportunity in the future.Sincerely,Hotel Mana... read more
Frequently asked questions about Extended Stay America - Fort Wayne - South
How is Extended Stay America - Fort Wayne - South rated?
Extended Stay America - Fort Wayne - South has a 3.7 star rating with 1,921 reviews.
When is Extended Stay America - Fort Wayne - South open?
Extended Stay America - Fort Wayne - South is open now. It will close tomorrow at 12:00 a.m.