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Extended Stay America - Fort Worth - City View
- Hotels
- Fort Worth, TX
About this business
Location details
5831 Overton Ridge Blvd., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awful, avoid this location. Shower went from like warm to cold. It had repair patch on the bottom of the tub that was never sanded down. The TV stopped working at some point in the night. Thin walls!
Business response:
Dear Clinton, We regret that your experience did not meet the high standards we aim to uphold. We apologize for the inconvenience caused by the water temperature and the condition of the bathtub. Additionally, we acknowledge your concerns about noise levels and the TV. Your feedback is invaluable, and our team is carefully reviewing these matters. We hope to welcome you back for a greatly improved stay.Sincerely,Hotel Management
Our original room was not ready was still dirty paid for king room and was put in a room with queen toilet would not flush
Business response:
Dear Delores,We sincerely apologize for the issues you faced during your stay. It is completely unacceptable that your room was not ready and that it did not meet your expectations, especially with regard to cleanliness and the toilet not functioning. We understand your frustration, and we deeply regret the inconvenience caused. Please know that this situation does not reflect our standards, and we are addressing it with our team to ensure it does not happen again. We truly appreciate your feedback as it helps us improve our... read more
Definitely has room for improvements
Business response:
Dear Crystal, We truly regret that your experience did not fully meet your expectations. We understand that we fell short in some areas and want to assure you that we are actively working to enhance our services to provide a more seamless experience for all guests. Your feedback is invaluable in guiding these efforts, and we are committed to making the necessary enhancements to serve you better in the future. We apologize for any inconvenience this may have caused and hope you will consider giving us another opportunity to p... read more
This place is nasty and you have some very suspect people walking around
Business response:
Dear Ricardo, We sincerely apologize that your experience fell short of expectations. It is disappointing that the environment did not provide the comfort you anticipated. Please be assured that your feedback has been shared with our team as we work to enhance our guests' cleanliness and overall atmosphere. Your input is invaluable, and we remain committed to providing a more comfortable and welcoming stay in the future.Sincerely,Hotel Management
I hate it here The room was old and ran down. There was a table with no chairs. Kitchen was dirty and there was several holes in the walls. The bathroom shower curtain was raggedy and the drains was emptying slow. Never again
Business response:
Dear Tequell,Thank you for sharing your feedback. We are truly sorry that the condition of the room and the cleanliness did not meet your expectations. Your experience with the kitchen, bathroom, and overall room condition is concerning, and we sincerely apologize for any discomfort caused. Please be assured that these issues will be addressed to prevent future occurrences. Your comments are valuable in helping us improve the guest experience, and we hope to have the opportunity to serve you better in the future.Sincerely,Ho... read more
Frequently asked questions about Extended Stay America - Fort Worth - City View
How is Extended Stay America - Fort Worth - City View rated?
Extended Stay America - Fort Worth - City View has a 2.8 star rating with 2,215 reviews.
When is Extended Stay America - Fort Worth - City View open?
Extended Stay America - Fort Worth - City View is open now. It will close tomorrow at 12:00 a.m.