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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good except the AC didn’t work properly.
Business response:
Kreig, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We have also shared your concern with regard to the HVAC unit with our maintenance team so that they can fix it immediately. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
The room was clean, and the staff was helpful and friendly. The common areas could be a little less littered. Also, the property has no fitness area, and there are no recycling bins in an area that’s otherwise recycling conscious. Lots of good places to eat, and convenient to shopping.
Business response:
Thank you for sharing the details about your experience at our hotel. We are glad you liked your well-kept room and that you were impressed with the friendly service provided by our team. It was also a pleasure to know you liked our convenient location. However, we regret the cleanliness issue in the common areas, and your feedback has been shared with our housekeeping team to be more diligent moving forward. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Even though it was a "smoke free" environment, the room still had an odor of smoke. Not strong enough to change rooms, but annoying. Looked like ash on the table which I wiped up. Curtains and bedding appeared to be clean. Bathroom was clean. Floors were a little dirty around edges, under bed and under bathroom sink. The smoke detector was coming out of the ceiling. It was a place to sleep for the night, but
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
I requested two beds but they did not have it the first night and they tried to charge me for it. However, the second night I got it. I did not like the breakfast that was supposed to be continental but only coffe, got chocolate and granola bar. Need to get better for breakfast!
Business response:
We are sorry for the problems you encountered with your bill. We will work with our front desk team to ensure this is not repeated going forward. We also regret to learn our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We appreciate your feedback and hope you will stay with us again in the future. Sincerely, Hotel Management
Good value for the price. Clean and comfortable.
Business response:
Gary, thank you for choosing Extended Stay America for your stay. We are glad you loved our well-kept property and had a great stay. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. It was a pleasure having you as our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 4.2 star rating with 1,537 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.