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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms smelled like smoke. Fan in bathroom sounded awful room temp and air conditioning fan was load. Many homeless type people hanging around. Breakfast was a granola bar
Business response:
Thank you for the feedback. We truly apologize for the many difficulties you faced during your stay with us. The housekeeping team and maintenance team has been made aware of the in-room problems you described and we will ensure these are taken care of. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Kitchen supplies help a lot. Need to add a roll of paper towels in the cupboard.
Business response:
Robert, thank you for choosing to stay at Extended Stay America. We are glad to know you had a pleasant visit and that you enjoyed our kitchenware. Please know, our in-room amenities are kept at the front desk and are complimentary. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Friendly staff, neighbors can be questionable All the staff was great, room was clean and cozy. The only downside was our very loud upstairs neighbors who were stomping around from the time we checked in & throughout our stay. We even called the front desk to ask them to ask our neighbors to be quieter. I think it helped a little. They gave us a later checkout (12pm) so we could rest a little more.
Business response:
Ashley, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Natalie, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Manuel, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Erica, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Every thing was great
Business response:
Donna, it was a pleasure having you as our guest at Extended Stay America. We believe a well-equipped room along with the amazing service and facilities sets the tone for a wonderful visit, and we are thoroughly excited to know this was your experience. We can’t wait to host you again whenever you return to this city! Sincerely, Hotel Management
Business response:
Tina, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,657 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.