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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled very stuffy, could hear water leaking from somewhere but couldn’t find the source. Only good thing was location
Business response:
We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Staff was very welcoming on check in. Room had a weird smell, chair had a bar sticking out that could really hurt someone. No ice machine. Vending machine empty. A lot of undesirable people stayed at property and several people sleeping in parking lot.
Business response:
Thank you for staying at our hotel. We are sorry for the odor you encountered in your room. Your comments have been shared with our housekeeping team to make sure this room receives a deep clean. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. Also, we take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situation, but we regret the problem y... read more
Room was not cleaned and outlets and lights were inoperable. Will be calling later to request a refund.
Business response:
Thank you for being our guest. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
I was misled with false information from your salesperson. He told me something that was untrue. Consequently cost me an extra 56 dollars. Will not use your company again.
Business response:
Thank you for your review. We are sorry for the inconvenience you had due to miscommunication with one of our staff. We strive to provide wonderful hospitality to all of our guests, but we let you down. Your feedback is important to us, and we will use it to improve our services going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
It had the smallest queen sized beds, dont think they were. Loise framing under bed, very noisy, had to slam door to ensure lock, and bathroom needed oaint after showr rack replacement
Business response:
We appreciate you taking the time to review your recent stay. We hope you will accept our apologies for the maintenance problems you experienced in your room and regret the inconvenience it caused. Your concerns have been immediately brought to the attention of our team for review and action We certainly hope you will come back for a problem-free visit the next time you are in the area. Sincerely, Hotel Management
We stayed at Extended Stay for a over a month off and on. We had very good relationships with the ataff
Business response:
Thank you for always making us your home away from home. We are pleased you liked our associates, but we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.