This profile has been claimed by the business owner or representative.
Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Grounds were unkempt, room was mediocre at best, bo coffe pot, silverware or dishes in room. Whst is the point of an efficiency with nothing to use? Asked for a simple coffee pot and was told there was not nearly enough for every room. Stayed at several other Extended Stays thst were terrific but this one was the very bottom of the barrel.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. We're also sorry for the inconvenience you experienced due to the shortage of in-room amenities. We are reviewing this situation with our staff to ensure these items are always well-stocked. We hope you will stay with us another time so we can provide you with a much more satisfying exper... read more
dirty room dirty carpet no recommended at all to stay in this place
Business response:
Thank you for posting a review of your stay. Please accept our sincere apologies for the cleanliness issues you encountered in your accommodation. Our housekeeping staff takes pride in what they do daily, and we also have procedures in place to double-check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Envading privacy They complained made m3 leave after I book an pay for my room an wouldn't give me my money back same as LA QUINTA ON NEWBERRY RD
Business response:
Dear Valued Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Creep They complained about my family members coming they said that the neighbors complained about noise they didn't tell me that I couldn't reserve my room until I had already reserved my room and paid for it I didn't get my money until 7 days later
Business response:
Sade, thank you for sharing your concern. We sincerely apologize for the reservation issue and regret the inconvenience it caused. Your feedback is shared with our team to find out what went wrong and to take appropriate measures to avoid such issues going forward. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Dissatisfied There is no room service unless you stay for a full week
Business response:
Leroy, thank you for your feedback and your recent visit. We are sorry you did not liked our hotel's housekeeping policy. Please know, these services are always available upon request for an additional fee. We value your comments and hope to have another chance to serve you better. Sincerely, Hotel Management
Poor poor place Service sucked no help with guest at all.. didn't even stay
Business response:
Keithal, thank you for staying with us. We never want our guests to leave unhappy, and from your review, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
sucked, no pool, no ice
Business response:
Dorothy, we are disappointed to read we were not able to deliver you with a stellar stay. Please accept our apologies for the inconvenience caused. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.