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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very dirty The man at the front desk was nice, professional. The room was so dirty. Hand prints from food? dirt? all over the walls, food crusted in the remote. Room smelled the smoke. Was very disappointed. Will never stay there again.
Less than advertised. Thick plastic mattress cover, with only a sheet on top, made for a restless night. "Free" internet access was extremely slow--and simply a way to get the user to pay for normal rate service. The "free" breakfast was a public cabinet with packaged muffins/rolls, apples/oranges. The "guest computer" would not get me online to print my boarding passes. The attendant couldn't help.
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that your stay with us did not meet our company’s high standards. I discussed your comments with the team, and we are going to work to better meet the expectations of each guest that stays with us. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
would not recommend Unclean, non helpful desk employees, would not recommend.
Very basic and affordable For service people and young military studying -sleep ang go accomodation
Business response:
Thank you for your recent review of your stay. I am so pleased to read that we were able to provide you with a comfortable stay at a great price. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Quiet hotel near park The staff was very nice and courteous. Cleanliness is an opportunity. I found a dirty diaper in the room from the last guest. I also find hair on the kitchen counter, in the bathroom sink and in the tub. It was a great disappointment
Sleepless night Caters to early morning workers who bang around at 3am slam doors stomp downstairs and generally intend to wake everyone up. Same experience when we stayed here in November. Have to go to the front desk for cups or glasses none in the room. Gave this hotel a second chance but just another sleepless night.
AWFUL We had to change rooms because of the cleanliness. The little kitchens didn't even have one glass in them. No ice machine but offered empty ice trays in freezer. Stained carpets. Dirty mattresses. Breakfast was served on a coffee table at the front door. It was just nasty. Spend the extra 50 and get a decent hotel room!
Hardest bed I've ever tried to sleep on. The price was decent enough using expedia, and the exterior looked nice, but the inside was institutional in it's decor, and the bed was the absolute hardest bed I have ever tried to sleep on in 15 years of working on the road. Tried to change rooms, but clerk stated all the beds are the same, and it would do no good. Room seemed clean, but the breakfast bar consisted of some fruit, very weak coffee, pre-wrapped muffins, granola bars, and oatmeal packages. I will not be returning, eve... read more
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 3.7 star rating with 2,127 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.