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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was clean, staff was very nice and helpful. There is no "free breakfast" as advertised. They provide granola bars and coffee. Other than that inaccuracy, it was a great stay.
Business response:
Sue, thank you for choosing to stay at Extended Stay America. We are happy you enjoyed your visit to our well-maintained property. We are also glad to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Very bare bones. Not even a tissue. Good bed. Quiet.
Business response:
Thank you for choosing our hotel. We are pleased to see the rating as it states you had a pleasant visit, but we are sorry we missed meeting some of your expectations. We appreciate your feedback and have taken note of it. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
This was our second time at this hotel but this time wA the worst. Our shower was broken (husband fixed it), the hair dryer didn’t work, one of our windows wouldn’t close, there was cobwebs in the windows & the carpet looked dirty still with toenail clippings everywhere. The front staff girls were nice but I felt they were overworked/stressed. We left before anyone was at the desk on check out day and wasn’t sure what to do so we put our keys cards in the drop a key to save a life box. Also, someone came to clean our room ev... read more
Business response:
Ember, thank you for your review. We apologize for the cleanliness and maintenance issues you encountered in your room. Please be assured that we have shared your concerns with the appropriate departments to prevent such incidents from occurring again. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
Breakfast bar was inadequate. No coffee left when I left in the am
Business response:
We are sorry we couldn’t provide you with an excellent breakfast experience. Your feedback is shared with the appropriate individuals in an effort to improve our future guests' experience. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Didn’t have a shower curtain in the room. Had to go and request one.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the issue you had and regret the inconvenience it caused. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.