This profile has been claimed by the business owner or representative.
11175 Katy Fwy., Houston, TX, 77079, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great staff. Very clean and very quiet
Not Happy The stay was ok...the front desk was not very inviting. I understand that check in is at 3p but i never been to hotel that will charge an extra fee for arriving 30m before check in...especially when your room is ready. Plus I'm a Marriott member.. i had to wait in the car for 30m. I will not stay here again.
Business response:
Dear Guest, We always appreciate feedback from our guests to ensure we are meeting our high standards of service. Therefore, we sincerely apologize for the issues you experienced when checking in. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests.Thank you for staying with us, and we would love the opportunity to welcome you back and show you the outstanding hospitality you deserve.Sincerely,Hotel Management
Very nice staff for the most part except one. And comfy place.
Ok
Business response:
Dear Todd, We are happy you chose Extended Stay America for your recent visit to the city. It is great to know everything was to your satisfaction. Having you as our guest is always a pleasure, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,037 reviews.
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.