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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was what we expected except for the uncomfortable mattress. We also saw some drug use on the property so that was not so good. But it was a central place to where our family lives in Houston and the price was excellent.
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re sorry that the mattress did not provide the comfort you needed and that your stay was affected by concerning activity on the property. Both matters are being reviewed with the appropriate teams to ensure a safer, more comfortable environment for our guests. We’re glad the location worked well for visiting your family and that you found the rate to be a good value, though we understand these positives don’t fully offset the issues you encountered. Thank you for ... read more
Decent room with easy access to the freeway
Location
Business response:
Dear Guest, Thank you for the kind review of Extended Stay America. We are pleased to know things went great for you during your visit and that our wonderful location made it even better. It was lovely hosting you, and we look forward to your return! Sincerely, Hotel Management
Wonderful
Business response:
Dear Donell, We’re delighted to hear that you enjoyed every aspect of your stay at Extended Stay America and that we were able to exceed your expectations. Providing everything you need for a perfect getaway, business trip, or family stay is our goal, and it’s wonderful to know we succeeded. We truly appreciate your kind rating and look forward to welcoming you back for another exceptional stay soon. Sincerely, Hotel Management
Great place to stay.
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 3.3 star rating with 1,747 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.