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11175 Katy Fwy., Houston, TX, 77079, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great
Nice property....room door sticks is my only complaint...staff was awesome....hotel clean and quiet.
Business response:
Dear Stephanie L, Thank you for your kind feedback! We’re delighted to know you enjoyed the clean and quiet atmosphere at Extended Stay America. It’s wonderful to hear our staff made such a positive impression. Your input is appreciated, and we look forward to making your next stay even better.Sincerely,Hotel Management
Great staff. Very clean and very quiet
Not Happy The stay was ok...the front desk was not very inviting. I understand that check in is at 3p but i never been to hotel that will charge an extra fee for arriving 30m before check in...especially when your room is ready. Plus I'm a Marriott member.. i had to wait in the car for 30m. I will not stay here again.
Business response:
Dear Guest, We always appreciate feedback from our guests to ensure we are meeting our high standards of service. Therefore, we sincerely apologize for the issues you experienced when checking in. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests.Thank you for staying with us, and we would love the opportunity to welcome you back and show you the outstanding hospitality you deserve.Sincerely,Hotel Management
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,131 reviews.
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.