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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Walked in and saw cockroach. Beds were comfortable.
Business response:
Dear Erika, Thank you for choosing us. We are glad you had a pleasant stay and appreciated the comforts of the bed. However, we are sorry for the oversight by our housekeeping staff during your recent stay. It is disappointing to learn that your experience did not meet our high standards. Your feedback has already been shared with our staff, and we would love another opportunity to ensure your next stay with us is exceptional. Sincerely,Hotel Management
Great service
Business response:
Dear Christy, Thank you for your wonderful feedback. We are glad you enjoyed our location and the facility. It met your expectations and made such a positive experience with us. Providing a comfortable stay for our guests is something we truly appreciate, and we are happy to receive your comments. We look forward to welcoming you back soon to Extended Stay America!Sincerely,Hotel Management
Ok
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.