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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Happy The stay was ok...the front desk was not very inviting. I understand that check in is at 3p but i never been to hotel that will charge an extra fee for arriving 30m before check in...especially when your room is ready. Plus I'm a Marriott member.. i had to wait in the car for 30m. I will not stay here again.
Business response:
Dear Guest, We always appreciate feedback from our guests to ensure we are meeting our high standards of service. Therefore, we sincerely apologize for the issues you experienced when checking in. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests.Thank you for staying with us, and we would love the opportunity to welcome you back and show you the outstanding hospitality you deserve.Sincerely,Hotel Management
Very nice staff for the most part except one. And comfy place.
Ok
Business response:
Dear Todd, We are happy you chose Extended Stay America for your recent visit to the city. It is great to know everything was to your satisfaction. Having you as our guest is always a pleasure, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Great location and quiet
Business response:
Dear Christy, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and the peaceful atmosphere. Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely,Hotel Management
Easy access to freeway, quiet, near lots of dining options and the mall❤️
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.