Extended Stay America - Houston - I-10 West - CityCentre

Business response:

Dear Christy, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and the peaceful atmosphere. Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely,Hotel Management 

Business response:

Dear Reena, Thank you for taking the time to share your feedback. We are glad you found our location convenient, especially its proximity to the Energy Corridor. However, we are sorry for not meeting your expectations with the property. We strive to provide a comfortable and hassle-free experience for our guests. Your input is valuable, and we’ll continue to work on enhancing our offerings to better meet expectations. We appreciate your stay and hope to welcome you back on your next visit to the area!Sincerely,Hotel Manageme... read more

Business response:

Dear Danielle, It is always a pleasure to read from our guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your time here and found the hotel and services spotless. Your words will keep the entire team motivated. We appreciate your kind review and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management