Extended Stay America - Houston - IAH Airport

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you experienced during your stay with us. Please rest assured that we are dedicated to taking appropriate measures to address these issues. We sincerely hope you will give us another chance to serve you in the future. 

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you experienced during your stay with us. Please rest assured that we are dedicated to taking appropriate measures to address these issues. We sincerely hope you will give us another chance to serve you in the future. Sincerely, Hotel Management 

Business response:

Dear Dotch, Thank you for bringing this to our attention. We are sorry to hear that the cleanliness of your room did not meet your expectations. This does not reflect our standards, and we take such matters very seriously. Your feedback will be shared with our housekeeping team to ensure improvements. We appreciate your input and are committed to providing a clean and comfortable environment for all our guests. We hope you will give us another opportunity to deliver a more satisfactory experience.Sincerely,Hotel Management 

Business response:

Dear Ihab, We extend our sincerest apologies for the inconvenience you encountered with your recent reservation at our establishment. We empathize with the frustration and inconvenience this may have caused. Please allow us to check the process, as this is not what we aim for, and we will address this adequately to mitigate the likelihood of recurrence. If there's anything more we can do to assist you, please reach out to us directly, and we will do our best to help you further. We hope to welcome you back in the future.Sinc... read more

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you experienced during your stay with us. Please rest assured that we are dedicated to taking appropriate measures to address these issues. We sincerely hope you will give us another chance to serve you in the future.Sincerely, Hotel Management 

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you experienced during your stay with us. Please rest assured that we are dedicated to taking appropriate measures to address these issues. We sincerely hope you will give us another chance to serve you in the future. Sincerely, Hotel Management 

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you experienced during your stay with us. Please rest assured that we are dedicated to taking appropriate measures to address these issues. We sincerely hope you will give us another chance to serve you in the future.Sincerely, Hotel Management 

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you experienced during your stay with us. Please rest assured that we are dedicated to taking appropriate measures to address these issues. We sincerely hope you will give us another chance to serve you in the future.Sincerely, Hotel Management 

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you experienced during your stay with us. Please rest assured that we are dedicated to taking appropriate measures to address these issues. We sincerely hope you will give us another chance to serve you in the future.Sincerely,Hotel Management