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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was a disappointed when I got there at 6 pm and my room wasn’t ready. Check in was at 3 so why wasn’t my room ready. I had to leave and come back.
The room was quiet but after a concert we attended, we were unable to get in our room. We waited for a while until we were able to get into the room. The door would not open and someone did replace the batteries but it still didn’t work.
Room was clean . Bathroom fixture needs some maintenance. Bed and pillows were soft and comfortable. Protein in breakfast was lacking but for the price of the hotel was compensated for since there are walkable dining options around the area. I would stay here again. It is right next to a highway so there is noise that may bother you at night if that bothers you.
Business response:
Dear David, We're glad to know the clean room, comfortable bed, and convenient location contributed to a pleasant stay. We appreciate you pointing out the bathroom maintenance and breakfast options. Your comments help us identify where improvements are needed. It's great to hear that nearby dining and overall value made up for some of the limitations. We're also mindful that highway noise can be a concern for some guests, and we'll continue working on ways to make all areas of the stay more enjoyable. We would like the oppor... read more
Amazing no complains will definetly stay again
Elevator was dodgy af. There were several spills on the floor of soda making it sticky. Surely those have been cleaned up but when we were there they weren't. Lots of construction supplies out in the parking lot. I'd stay here again, though.
Very nice for the location… near the downtown
Business response:
Dear Roberto, Thank you for including Extended Stay America in your travel plans. We're glad the location worked well for your needs and that you found it convenient being close to downtown. It's always great to know when our guests enjoy easy access to nearby attractions, restaurants, and city spots. We appreciate you choosing to stay with us and hope to welcome you back on your next visit to the area. Sincerely, Hotel Management
Good
Minor repairs need to be made That shower head needs replacing because the water doesn’t come out like it should. The bath tub has a crack in the bottom of it, if you step close to it you can feel it tub move under your feet. The bench that was supposed to be in there only has a piece of the metal bracket that used to hold one. The toilet flushes slowly so you have to flush twice to make sure everything goes down. The water is very slow to get hot. All can be fixed easily, so the next travelers won’t have to deal with these ... read more
Business response:
Dear Guest, Thank you for taking the time to share these detailed observations. We’re sorry your room wasn’t in better condition upon arrival. Your comments about the shower, tub, toilet, and water temperature point to maintenance concerns that will be shared with our team to review and repair. We appreciate the opportunity to host you and your thoughtful approach in wanting the next traveler to have a better stay. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. ... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,713 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.