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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room did not smell nice upon arrival. The sitting bend wasn’t sturdy felt like I was would just putting my leg on it. Room needs to checked probably for inspection for safety and hazards for accessibility people like myself.
Business response:
Dear Guest, We’re sorry to hear that your stay did not meet your expectations. We strive to maintain clean, safe accommodations for our guests, and we regret the issues you encountered with the room and the furniture. Your feedback has been shared with our housekeeping and maintenance teams to ensure greater attention to overall cleanliness and comfort. We appreciate you bringing these concerns to our attention and hope you will consider giving us another opportunity to provide you with a more seamless and comfortable stay. ... read more
Owner is a great man so is the management team, very convenient and hospitable. Easy to book and enjoy your stay within reasonable rates.
Clean room and friendly staff. Good breakfast included.
Business response:
Dear Veronica, Thank you for choosing Extended Stay America and for your excellent review. It’s wonderful to know you enjoyed a pleasant visit and that our team’s warm hospitality made a positive impression. We’re also delighted you appreciated the cleanliness of your room and the added convenience of breakfast to start your day right. Your kind words mean a lot to us, and we look forward to welcoming you back for another comfortable and enjoyable stay soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,734 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.