Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

Business response:

Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management 

Business response:

Miquel, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It was a pleasure to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you once again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our ideal location as well as our well-kept accommodations. We are also glad to know you were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Mccullough, it was a pleasure to read your five-star review of Extended Stay America. We are thrilled to know your clean suite met your expectations, which made for a comfortable stay. Thank you also for letting us know that you were impressed with the courteous service provided by our team, and your praises will be shared with all of them. We also appreciate your comments about our convenient location, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Don, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Andre, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Zaiveon, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Jasmine, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management