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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wall/electric outlets not working. Pool not open.
Business response:
Dear Ira, We appreciate your feedback and apologize for any inconvenience you experienced while at Extended Stay America. Your comments regarding the wall outlets and pool availability are concerning, and we assure you that we are addressing these issues promptly to enhance our guests' experience. Thank you for bringing these matters to our attention, and we hope to welcome you back for a more enjoyable stay soon!Sincerely,Hotel Management
It was fair for the price the room was spacious and clean my complaint is the tub had a hole in it roomservice/cleaner never came to the room but would see them on the floor I was on everyday other than that it was decent
Very close to MD Anderson. Good price. They were suppose to provide coffee and continental breakfast 6-9:30 am and by 6:45 am there was no sign of the breakfast or a desk clerk
Business response:
Dear Lorraine, Thank you for the positive feedback about your stay at Extended Stay America, which is close to MD Anderson. We are glad you found value in us. However, we sincerely apologize for the delay in breakfast service and the absence of a desk clerk during your visit. Your feedback is crucial, and we'll work diligently to ensure such issues are promptly addressed. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a seamless experience in the future.Sincerely,Hotel M... read more
Walking distance from Meow Wolf.
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Room had a disturbing odor that never went away. Carpet was dirty. A few steps on it with white socks and they were flithy.
Business response:
Dear Ray, Thank you for taking the time to evaluate our hotel. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
The receptionist Latanya went above and Beyond to help us with our stay. She even suggested that she felt like the manager would agree with Expedia for a partial refund. Sweet lady
Business response:
Dear Wendy, Thank you for choosing us for your accommodations. We are glad to hear that Latanya provided exceptional service during your stay. Our team always strives to go above and beyond to assist our guests. We appreciate your kind words about her dedication to ensuring your comfort. We hope to welcome you back for another pleasant stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,761 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.