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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We chose this property to be close to St. Luke's Hospital and O'Quinn Medical Tower, Houston TX for a surgical appointment the following day. The location is excellent in that regard. Our room reservation was for a king bed, non-smoking. Pre-paid. The check-in time was 3 pm however we finished all our hospital pre-requisites early so asked to check-in early (1 pm). Our king bed room was not ready but they substituted a queen bed room and didn't charge us for early check-in. The room was clean, but worn. This is Extended Stay... read more
Business response:
Dear Elaine, We appreciate your detailed feedback regarding your recent stay. It's great to hear our location served your purpose well. While we regret the initial room type wasn't available, we're glad we could accommodate you with an alternative without any extra charge. Your comments about the room condition and amenities are duly noted, and we'll address them for future improvements. We apologize for any inconvenience caused by the temporary elevator issue. Thank you for acknowledging our cleanliness efforts. We hope you... read more
Very outdated and smelled like smoke but the staff was very amazing, helpful, and knowledgeable about the surroundings place.
Business response:
Dear Anthony, Thank you for taking the time to provide feedback on your recent stay with us. We're glad our staff made a positive impression with their helpfulness and local knowledge. However, we regret that the condition of the hotel and the smell of smoke detracted from your overall experience. Please accept our sincere apologies for any discomfort this caused. We are continuously improving our facilities to ensure a more pleasant environment for our guests, and your comments will be instrumental in guiding these improvem... read more
They can do a better breakfast then just fruit bar and coffee
The Restaurant was not open
Business response:
Dear Ruby, We apologize for any inconvenience caused by the restaurant closure. Your comfort is important to us at Extended Stay America, and we regret any disruption to your dining plans. Please know we continuously strive to enhance our guest experience, and we appreciate your understanding. We hope to welcome you back for a more seamless stay in the future.Sincerely,Hotel Management
Decent Booked this location for the location which was perfect. Definitely needs some slight updates. Overall worked for our stat
Business response:
Dear Guest, We appreciate your feedback regarding your recent stay. It is wonderful to hear that our location met your needs perfectly. We understand the importance of keeping our accommodations up to date and will consider your suggestions for updates. We are glad that your stay worked well for you overall, and we hope to have the opportunity to welcome you back in the future for an even better experience. Thank you for choosing to stay with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,761 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.