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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location for those accessing medical center hospitals. Hotel is ok, but rather dated, rooms seem older and not as well kept up, carpets in halls need replacing, musty feel to the place, desk not always staffed.
Business response:
Dear Robert, Thank you for selecting our hotel and taking the time to write a review. While we are pleased that you loved the convenience of our location, we are sorry for the condition of your guest room and any oversight in our hotel areas. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. Please be assured we will address this with the concerned for improvement. We hope you will allow us to make it up to you o... read more
Hotel staff too guickly to charge customers for accommodation to have a room selection in first floor preference, we have stayed in this hotel twice within a month and been charged x 2 times and staff very dry not very friendly,late in bringing hot coffee,this hotel says it has breakfast but only gives you a small muffin very misleading.
Business response:
Dear Celinda. R, Thank you for being our loyal guests and sharing your feedback. We strive to deliver a homelike stay with seamless service and accommodations and attend responsively to our guests' needs. So we are sorry that our staff was unpleasant to you. We also apologize for disappointing you with the limited-item of breakfast. We will also enquire about the charges and address all the issues with the concerned team to enhance and do better service in the future. Thank you for the feedback, and we would appreciate you g... read more
Very good
Very comfortable rooms very friendly associates
Business response:
Dear Tonia, Thank you for posting a review so other travelers know what makes us an excellent choice when visiting the city! It's lovely to know how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,621 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.