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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fishing Show This was an overnight trip. The hotel basically served as a place to sleep. The price and location were great. I would stay there again.
Zweckmäßiges Hotel wenn man keine Ansprüche hat Das Hotel ist gut für eine Nacht, wenn man weiter nichts braucht. Das angebotene Frühstück besteht aus Kaffee und Erdnussbutterriegeln auf einer kleinen Anrichte neben der Rezeption. Die Küche im Zimmer ist zwar ausgestattet mit Mikrowelle, Geschirrspüler, Herd und Kühl-/Gefrierkomination. Es gibt aber kein Teil Geschirr oder Gläser. Das Zimmer, ich hatte 207, könnte eine Renovierung gebrauchen. Bei Ankunft war der Mülleimer in der Küvhe nicht geleert und im Bad nur leere Shamp... read more
Business response:
Dear Norbert, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Hoped for better I wished I’d took pictures of the first room. We checked in around 930. Room 225. Door was open and beds we not made. Then switched rooms to 134. Said it was a non smoking room but could clearly smell the smoke. Woke up face a bit swollen and snotty due to being allergic to the smoke.
Business response:
Dear Kelli, We sincerely apologize for the unacceptable experience you had during your stay, particularly with the issues of an unprepared room and the presence of smoke in a non-smoking room. This falls far below our usual standards, and we deeply regret any discomfort and inconvenience caused. We take the well-being of our valued guests as our utmost priority, and we will address these matters immediately with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guests. Your feedba... read more
Quiet, staff was friendly, room was great for the price. Would stay here again when I'm back in town.
Business response:
Dear Ayman, Thank you for staying with Extended Stay America and sharing your glowing review. We're delighted to read that you had an enjoyable stay with us and found us to be of great value. It's also great to know that you loved our accommodation's quietness and our associates' friendliness. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.Sincerely,Hotel Management
Overall it was a great stay except the property had some stains in the carpet and door seemed to be forced in but was working properly
Business response:
Dear Michelle, Thank you for writing a review of our hotel. It is good that you had a pleasant time. However, we are sorry for the disappointment caused by the problems mentioned. Our front desk can help you with such issues. Please return, and we make your next stay with us outstanding.Sincerely,Hotel Management
Close to medical center
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,761 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.