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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Other guest keep. Me up most of the night with loud talking and the room above me the guest sounded like they rearranged the furniture all night
Business response:
Dear Alan, We appreciate you taking the time to share your feedback. We are happy your overall stay was pleasant; however, we are sorry for the noise issues you experienced during the night. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your sleep was disrupted. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management
It was a good stay for the time we needed to be in Houston
Customer service was great but the building is old already. At night I saw roaches on the wall.
Business response:
Dear Juan,We're glad to know you appreciated the quality of our customer service, as delivering exceptional care is always a priority. However, we regret that the condition of the property and the issue you mentioned affected your stay. Maintaining a clean and comfortable environment is essential, and we take matters like this very seriously. Our team will address the concerns to ensure the property meets the standards our guests deserve. We hope to have the chance to welcome you back so we can provide you with the flawless ... read more
The room was clean everything was good
Business response:
Dear Guest,Thank you for including Extended Stay America in your travel plans. We are delighted that you found your room clean and that everything went smoothly during your stay. It's always our goal to provide a comfortable and enjoyable environment for all our guests, and we're so pleased to know that we achieved that for you. Thank you again for your review. We look forward to your next visit. Sincerely,Hotel Management
No hassle just smooth transition. The guy at the desk was super nice. Room was clean and the area was very convenient
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,451 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.