Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

Business response:

Dear Guest, Thank you for choosing Extended Stay America and taking the time to post a review. We’re thrilled to know our staff made such a great impression during your visit. Providing warm, attentive service is always our goal, and your kind words will be shared with them for a job well done. We look forward to welcoming you back soon for another wonderful experience. Sincerely, Hotel Management 

Business response:

Dear Reginald, Thank you for choosing Extended Stay America and taking the time to post a review. We’re delighted to know that our team made such a positive impression with their hospitable service during your visit. Your feedback motivates us to continue going above and beyond to exceed guest expectations, and we’ll be sure to share your appreciation with the team. We look forward to welcoming you back for another pleasant stay. Sincerely, Hotel Management 

Business response:

Dear Isaiah, Thank you for staying at Extended Stay America and taking the time to share your review. We’re delighted to know you had an overall great experience. We look forward to welcoming you back for another enjoyable stay soon! Sincerely, Hotel Management 

Business response:

Dear Justin, Thank you for choosing Extended Stay America and for your great review. We’re thrilled to hear that Ash had such a positive impact during your stay, assisting families in the middle of the night. Exceptional service like his truly reflects our commitment to guest care, and we’ll be sure to share your kind words with him and recognize his efforts. We’re delighted your experience was so positive and look forward to welcoming you back for another great visit soon. Sincerely, Hotel Management