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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

3.4
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Location details

1303 La Concha Lane, Houston, TX, 77054, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,560 reviews
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LaTayna's profile image
LaTayna 
9 months ago

Its an older hotel, in need of upgrades. Safe quiet area. It was worth the short stay. Elevator was not working but front desk person took our bags upstairs. My elderly mother was with me. Customer service was good. Will stay again. 

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Juanita 
9 months ago
Loren's profile image
Loren 
9 months ago
Anonymous's profile image
Anonymous 
9 months ago

Give it a try The checking in wasnt a problem at very quick and very friendly. Room was roomy and quiet. The checkout time was the actual check out. 

Business response:

Dear Guest, Thank you for taking the time to leave such wonderful feedback about Extended Stay America. We're glad to hear the check-in process was smooth and welcoming, and that you found the room spacious and peaceful during your stay. It's always encouraging to know when guests enjoy a relaxing experience. We also appreciate your comment about checkout and will ensure the team is more mindful to provide a smooth and consistent departure. It was our pleasure to host your stay, and we look forward to your next visit. Sincer... read more

Dana's profile image
Dana 
9 months ago
LaShun's profile image
LaShun 
10 months ago
Marissa's profile image
Marissa 
10 months ago
Sanjeev's profile image
Sanjeev 
10 months ago

Location is good 

Eric's profile image
Eric 
10 months ago

Rates too high The room was nice and so were the employees. My only problem is the rates went up instead of staying the same or going down. I went from paying $86 a day to $135 a day . Which is the reason why I’m checking out 

Business response:

Dear Guest,We're glad you were pleased with the condition of the room and the service you received from our team. It's always our goal to provide both a welcoming atmosphere and clean, comfortable accommodations. We do understand your concerns about the rate change. Our pricing can fluctuate based on demand, availability, and local events, but we recognize how important consistency is, especially for longer stays. We're sorry this shift impacted your decision to leave early. Your feedback is valued, and we hope there's a cha... read more

Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?

Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 3.4 star rating with 2,560 reviews. 

When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?

Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.