This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
spacious, broken furniture
Business response:
Dear Patrick, Thank you for your feedback. We're glad you found the room spacious and had a satisfactory stay. However, we sincerely apologize for the condition of the furniture you encountered. This is certainly not up to our usual standards, and we will address the issue with our maintenance team to ensure that all furniture is properly maintained for future guests. We appreciate you bringing this to our attention and hope to provide you with a more comfortable experience in the future.Sincerely,Hotel Management
Other guest keep. Me up most of the night with loud talking and the room above me the guest sounded like they rearranged the furniture all night
Business response:
Dear Alan, We appreciate you taking the time to share your feedback. We are happy your overall stay was pleasant; however, we are sorry for the noise issues you experienced during the night. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your sleep was disrupted. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management
It was a good stay for the time we needed to be in Houston
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 3.4 star rating with 2,443 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.