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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean
Overall this was a nice stay. Staff was friendly. No one was at the desk for about 5-10 minutes each time I visited the desk but it wasn't too long a wait and staff was extremely helpful. Room itself was nice. Found long hair in multiple places. On kitchen counter, wrapped around toilet bowl lid and multiple hairs inside of the shower tub close to the drain. Shower water was luke warm. Maybe because it was closer to checkout time. Shower tub stopper wouldn't work so you couldn't take a bath.
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our front desk staff for their service. However, we regret any oversights in preparing your room. We are dedicated to providing every guest with a fresh, clean suite; therefore, we are disappointed this was not your experience. Thank you for bringing the concerns with the bathroom to our attention. We will address this with our maintenance team to ensure all amenities are in their best condition for our guest... read more
Buen lugar para ir al estadio
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,571 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.