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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Dear Alfredo, Thank you for choosing Extended Stay America and posting your review. We are delighted to know how much you loved our location, friendly service, and amenities. We strive for excellence, so your feedback is especially nice to read. We value your business and hope to have the privilege of hosting you again.Sincerely,Hotel Management
It is right next to NRG as well as many hospitals. The rooms are spacious and have kitchens as well. So if you plan on staying or have to for medical or business purposes. I highly recommend. I would like to see some of their amenities improve and also a healthier breakfast option. Other than that. The staff and overall care is A . JB, Princess, Latanya have been amazingly wonderful!! love BJG
No coffee or anything else left at 8:00 in the morning.
Business response:
Dear Irma, Thank you for being our guest. Starting your day with a good breakfast is essential, so we apologize that you didn't have a good experience. We assure you we will look into what does not sound like a typical experience. We aim to ensure all our guests can enjoy our complimentary amenities. Thank you for bringing this to our attention so we can continue to improve our hotel. We hope the rest of your stay was enjoyable and you will stay with us again whenever you are in the area. Sincerely,Hotel Management
Not too bad…comfy. The room itself was clean very clean and comfy. The lobby has a very bad odor that was not pleasant when greeted. The hallways smell like black and milds or incense. The premises were kept up well. Not too bad of a stay.
Business response:
Dear Ashley, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
I did not like property because smell to steange inside of the room, property is too old and there were cockroach
Business response:
Dear Jose, Thank you for choosing us. We apologize for not meeting your expectations of a clean and comfortable room. Although we have a strict policy regarding the cleanliness and pest control of all rooms regularly, we are sorry that our team missed a few spots during your room preparations. Please allow us to address this and ensure they are not repeated. Also, we regret you were not entirely satisfied with the quality and condition of our accommodations. Your feedback gives us the knowledge we need as we continually seek... read more
Amazing distance to NRG Stadium. Very friendly staff, overall great experience.
Business response:
Dear Lewis, Thank you for the review and for recognizing our devoted staff and highlighting our convenient location. We strive to deliver remarkable hospitality to every guest, and our team will enjoy reading your wonderful comments. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,472 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.