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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location for NRG stadium Easy walking distance to NRG stadium. Close to train for downtown. Staff were friendly. Rooms were exactly what we needed.
Business response:
Thank you for taking the time to share your experience. It is good to know that you valued our convenient location near public transportation and the NGR stadium. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
As advertised. The hotel and room were as advertised but I have to say that my room smelled incredibly strongly of curry for 3 out of 4 days and it was awful. One of our neighboring rooms must have been cooking.
Business response:
We appreciate you taking the time to share your experience. I am glad to see you enjoyed your stay; however, I am disappointed that there was strong room odor. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Super Bowl weekend Hotel not fancy but serviceable. Staff are beyond nice - front desk staff great, housekeeping very kind. It is a no frills stay but no real complaints
Good local bad comfort We have stayed in the last but this visit our room had very strong smell of cigarette. I reported it to front dest but there was never a resolution.
Close to the stadium to get to the game.
Extended Stay delivered with its features, though the front desk agent was rude.
Business response:
I want to thank you taking the time to write such a review. In regards to your comments, we will work on coaching our staff on proper customer service. Still, we are glad you were well accommodated. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
A little noisy, could hear people walking through hall; otherwise great for location.
Business response:
Thank you for taking the time to write a review. Please accept our apologies for the noise. Still, we are glad to know it did not hinder your stay and that you had a pleasant experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,472 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.