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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
An Un-expected Stay My stay was good with a great rate for a last minute room due to a power outage in my area of my home.
Business response:
Reba, thanks for choosing us to stay with us during the power outage in your area. We are happy to read you had an overall pleasant visit and that you found us to be a good value. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Served its purpose We stayed here while we had an appointment at Texas Children's Hospital so we weren't looking for an all inclusive resort just a place to sleep that was comfy. The rooms are nice and beds are comfy. AC works great! Pool isn't huge but it is nice to cool off in. TV had a nice selection on channels. It's a short drive to some great bbq spots and local fast food joints. My only complaints are that the shower curtain had soap scum at the bottom and there was a little mold around the tub in spots. And the break... read more
Business response:
Jennifer, thank you for choosing to stay at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby. We are glad to know our location was ideal for your needs and that you were impressed with your comfortable room. We appreciate your observation as it shows the areas where we can make improvements. We look forward to welcoming you back soon. Sincerely, General Manager
Very good overall Good value stay...room was nice and had all you need in a home. Very nice and quiet area with plenty of places to go eat.
Business response:
Ricardo, thank you for sharing your experience at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby. We are delighted to read you were impressed with your room and that our location was perfect for your needs. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager
Business response:
Grant, thank you for sharing your 5-star rating. We appreciate you choosing Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Great location with restaurants and shopping near by. Perfect if you neec to be at consulates. Breakfast could be better
Business response:
Thank you for sharing your experience at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby. We are glad to read you enjoyed your time with us and that our convenient location made it even better. We appreciate your suggestion and hope to see you again in the future. Sincerely, General Manager
NRG hotel Only complaint is too loud. Could hear garbage truck in the morning
Business response:
Thank you for being our guest at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby. We are pleased to know you had a pleasant stay. However, we are sorry for the noise issue you experienced while being here and regret the inconvenience it caused. I'm sorry we were not aware of this problem as we would have been happy to try and resolve the issue or move you to another suite. We appreciate you business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Luis, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Stanley, thank you for staying with us and taking the time to share your review. Our goal is to maintain the standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your gracious rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Houston - Med. Ctr. - NRG Park – Kirby. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 4.4 star rating with 1,553 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.