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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
- Hotels
- Houston, TX
About this business
Location details
1303 La Concha Lane, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not got to the pool. Didnt feel safe to be out at dark for anything. The rooms were not updated said theres new owns and about to start renovation on it. Couch beds sucked/broken had to upgrade $. Had to hand flash cause the floater disnt work and seat loose. All furniture nasty and old. Had to change rooms once and didnt feel like it again. Staff are nice. But the advertisement lied. No breakfast but oat meal. And all i smell is weed. Get place for druggies but not familys or a business trip. Oh has a kitchen in there b... read more
Business response:
Dear Jessica, Thank you for taking the time to share your feedback. We regret that yourstaydid not meet the high standards of comfort and safety that we strive to provide. Your comments regarding the property’s condition, amenities, and overall environment have been shared with the appropriate team members for review. While we understand your disappointment regarding the availability of kitchen utensils, these items are always available at the front desk upon request. Please accept our apologies for any disruption caused by ... read more
Sucked No ice machine, no coffee, contential breakfast was a joke
Business response:
Dear Andre, Thank you for staying with us and sharing your feedback. We are truly sorry your experience did not meet expectations regarding the ice machine and our complimentary grab-and-go breakfast and coffee. Our suites have full-size refrigerators so guests can make their own ice, and we understand this may not have been what you were hoping for. Your comments have been shared with our team as we strive to ensure every guest has an enjoyable stay, and we hope to welcome you again for a more positive experience. Sincerely... read more
Overall very poor maintenance. I was there 6 nights. The advertized gym was closed out of service every single day. The breakfast was only coffee and small muffins, from 0600 to 0900, you could not get a cup of coffee out of these hours. And the last day? Nothing. “We did not get supplies”. A gentleman at the reception desk explained the situation by “I’m not responsible for the supplies”…and suggested “why don’t you go and have a free breakfast at the holiday inn across the street”..”they all do it”. Pitiful management. Obv... read more
not good very bad
Bad stay Bath had no shower head mounted light over shower/tub not working ,leaking faucet in bathroom no sttopper for tub.outlets did not hold plugs No grab and go breakfast because it wasn't ordered on time.
Mal.olor cucarachas
Save your money, don’t stay here. The website states it serves breakfast but it does not. The hotel is old and not updated and smelled like marijuana. The worse part is I woke up with several bites on my legs, that really resembled bed bug bites.
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby has a 3.4 star rating with 2,605 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby is open now. It will close tomorrow at 12:00 a.m.