Extended Stay America - Houston - The Woodlands

Beth 

on Expedia

9 years ago

Look Elsewhere I would not stay here again. The room was sort of clean when I arrived, but there were ants. I had to clean the sink myself. There were dirty dishes outside my door, left by a previous occupant, for six days. The bed was itchy and uncomfortable. Whether you're needing proximity to the woodlands or Houston, there are far better options available. You'll pay more, but it'll be worth it. 

Anonymous 

on Expedia

9 years ago

Hotel needs work The location was about the only thing convenient for our stay . To begin, the room smelled horrible, like no one had opened it up or aired it out in years. It was stuffy and dusty. You could literally see that it hadn't been dusted in forever . The lamp had cobwebs on them. The kitchen sink was dirty and the hot water did not work . It also clogged when we tried to use it . The toilet was not clean it had Alot of stains , as well as the shower and shower head . It's almost as if they don't believe in cleanin... read more

Daisy 

on Expedia

9 years ago

1. They offer continental breakfast but for me that's not continental breakfast (snack bar and coffee). By the way, no cream for the coffee. 2. The attitude of the assistant manager is not good, not customer service. 3. Lilo was difference: good customer service. 

Gyoen 

on Expedia

9 years ago

Do not consider it I have stayed in many extended stay motels and this was by far the most disappointing experience ever. The first room I went to was torn apart, no linens on the filthy stained mattress, the parts of the appliances torn up and laying around the room. It wreaked of smoke and there was a ladder propped up in the room. The second room was not much better, but I stayed because I was exhausted. The AC went out in the middle of the night and I woke up sweating unable to sleep. When I advised the woman at the desk... read more

Anonymous 

on Expedia

9 years ago

There were piles of trash bags at every stairway. We had to change our room due to such strong cigarette smell. There were piles of trash bags at every stairway. The breakfast they advertised was a muffin. 

Philippe 

on Expedia

9 years ago

Pas tres cher mais vraiment pas top Frigo totalement givré. Débit d'eau dans la douche plus que ridicule. Pas mal de portes d'entrée réparée laissant penser à des cambriolages relativement fréquents. Fenêtre très peu épaisse laissant passer beaucoup de bruits. Mon séjour n'a pas été horrible mais il est clair que je n'y repartirai pas et que je ne le recommande pas. Je mettrai peut être un peu plus d'argent mais au moins j'aurais une qualité convenable. 

Audrey 

on Expedia

9 years ago

HOTEL FROM HELL ROOM SMELLED LIKE MOLD. TOWELS SMELLED AS IF THEY HAD NOT BEEN DRIED PROPERLY. NO HOTWATER IN THE SHOWER. HAD TO GO TO ANOTHER DIRTY ROOM TO SHOWER. CONTINENTAL B'FAST A JOKE.....LIMIT ONE GRANOLA BAR. $60.00 A NIGHT IS ROBBERY. HOTEL SHOULD BE 35-40.00 A NIGHT. IT SHOULD BE CLOSED. 

Anonymous 

on Expedia

9 years ago

Had bed bugs