Extended Stay America - Houston - Westchase - Richmond

mack 

on Expedia

12 years ago

yuck yuck yuck It was filthy it smelled bad and the service was horrible! I would not recommend this hotel to anyone. Yuck 

Anonymous 

on Expedia

12 years ago

Bad experience at this hotel We had a bad experience at this hotel : Room smell smoke ( we booked for non smoking) hallway smell smoke also. when we check in, we found the bed sheet and pillowcases were dirty and smell; it seems the sheet was never change for next guest. We talked to the front desk person ( only one available at front desk) several times and request for a change sheet, they promised next morning they will do it, but then they ignored. The phone in the room didn't work, they promise to fix it, but they never ... read more

John 

on Expedia

12 years ago

Horrible Horrible 

Anonymous 

on Expedia

12 years ago

Unprofessional Did not care for the hotel one bit. Unprofessional most horrible experience. 

travelersx1234567 

on Expedia

12 years ago

Holiday Get away the cleaning people wake me up like 9 am in morning. even when i hang a sign outside dont disturb 

Tracy 

on Expedia

12 years ago

Disappointed I reserved a smoking room, which was one of the reasons why I chose this hotel. When I checked in I found out that the reservation had been changed to a non smoking room. Also the light fixtures only worked sometimes. Overall I was pretty disappointed because I could have gotten a cheaper room closer to my venue if this one wasn't going to be what I reserved.