This profile has been claimed by the business owner or representative.
Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was in a good area from where I was traveling to and from. There is no room cleaning everyday and there was construction going on.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you liked our location and that you enjoyed your time with us. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
never stayed at a extended stay, only picked it because the pictures showed a kitchen and i needed to cook for a family occasion, but pans provided were very small, bathroom sink area very small, no room at all for toiletries and no hangars for clothes
Business response:
Thank you for choosing our hotel for your recent accommodations. We apologize we did not meet your expectations while you were here. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Recommended Basic but all ok
Business response:
Michael, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Thanks for recommending us, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The room was clean and it had working appliances. The hotel was in a good location.
Business response:
Thank you for the heartwarming review of Extended Stay America. We are delighted to read you were impressed with the cleanliness of your room and that our location was perfect for needs. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
The staff was not at the front desk a couple of times that I was there, and no one answered the phone there either.
Business response:
We apologize for the poor service provided by our front desk team. This is not the impression we like our guests to leave with. Your feedback will be used to improve our service levels going ahead. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 3 star rating with 2,616 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.