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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Couldn't check in till 4 p.m. My wife and I arrived at the hotel at 2 p.m. knowing that check-in was at 3 but hoping we could get in sooner. Unfortunately we could not. The front desk said they would take our name and write it down and call it out as rooms became available. 3:30 comes and we are still unable to check in our room about people walking in the front door are getting keys to their rooms. 4 p.m. now would be sitting in the lobby for 2 hours and I go to the desk for a third time in our room is finally ready. Who kn... read more
Business response:
Christopher, we apologize for the wait time issue you encountered at the time of check-in and regret the inconvenience it caused. We have shared your feedback with the concerned teams and will certainly step up our efforts to improve our guest experience moving forward. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Early plane? No problem! I needed to be near the Indy airport and found this establishment to fir the bill. I was greeted warmly, the room was fine, and someone even came up to investigate a sound issue outside my room around midnight.
Business response:
David, thanks for being our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pillows weren’t clean but overall comfort and stay was great loved the kitchen in the room!
Business response:
Tiffani, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked the kitchenette in your room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
No Breakfast The only real problem was that they advertise “breakfast” when all they have is pouched oatmeal, some granola bars, coffee and wrapped muffins. had to go elsewhere for breakfast.
Business response:
Lee, thank you for the four-star review of Extended Stay America. We are glad to know you found us to be a good value for money and that you had a pleasant stay. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Ellen, thank you for choosing Extended Stay America and for the four-star rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Ehh?
Business response:
Thank you for your visit. We are glad to read you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Janetta, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Road trip It was good for a quick one night random trip!
Business response:
Drew, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 4.2 star rating with 1,201 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.